Refund Policy | No Name Bowling Supply

Last Updated: October 31, 2025

At No Name Bowling Supply, we want you to be completely satisfied with your purchase. This Return & Refund Policy explains how we handle returns, exchanges, and refunds for online orders placed through www.nonamebowlingsupply.com.

1. Eligibility for Returns

To qualify for a return or exchange:

The item must be unused, unworn, and in its original packaging.
Returns must be requested within 30 days of delivery.
Proof of purchase (such as an order confirmation or receipt) is required.

Items that do not meet these requirements may not be eligible for return.

2. Non-Returnable Items

Certain products cannot be returned, including:

Bowling balls that have been drilled or customized
Clearance or “final sale” items
Gift cards
Personalized or special-order items

If you are unsure whether your item qualifies, please contact us before initiating a return.

3. Return Process

To start a return, please email us at nonamebowlingsupply@gmail.com with the following details:

Your name and order number
The item(s) you wish to return
The reason for return

Once approved, we will provide you with return instructions and the return shipping address.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at nonamebowlingsupply@gmail.com with photos of the issue.

We will work quickly to replace the product or issue a full refund, including any applicable shipping fees.

5. Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note:

Shipping charges are non-refundable unless the return is due to our error.
Refund processing times may vary depending on your payment provider.

6. Exchanges

We offer exchanges for items that are defective, damaged, or require a size change (if applicable).

To request an exchange, please contact us at nonamebowlingsupply@gmail.com before returning your item.

7. Order Cancellations

Orders may be canceled within 24 hours of purchase if the item has not yet shipped.
Once an order has shipped, it must follow the standard return process.

8. Questions or Assistance

If you have any questions about your order, return, or refund, we’re here to help. Please contact us:

No Name Bowling Supply
Website: www.nonamebowlingsupply.com
Email: nonamebowlingsupply@gmail.com
Phone: 909-319-3639
Online Only – No Physical Storefront